We are looking for a Telecalling Executive to connect with customers over the phone, explain our services, handle queries and follow up with interested customers.
Key Responsibilities
* Make outbound calls to prospective and existing customers.
* Explain products and services clearly to customers.
* Understand customer requirements and provide appropriate information.
* Follow up with interested customers and leads.
* Handle customer questions and objections professionally.
* Maintain accurate records of calls and customer interactions in the CRM.
* Coordinate with the internal team for further processing.
* Maintain valuable customer relationships and professional communication.
* Work towards achieving assigned performance targets.