As an Airport Terminal Services Agent, you will play a vital role in ensuring smooth operations at the airport. Your main duties will include assisting passengers, managing flight information, and providing excellent customer service.

Key Responsibilities:

- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to enhance their travel experience.

- Flight Information Management: Monitor and communicate flight statuses, ensuring passengers are kept informed of any changes or delays.

- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, ensuring satisfaction.

- Safety and Security Checks: Conduct safety checks and ensure that all procedures are followed to maintain a safe airport environment.

- Collaboration with Airlines: Work closely with airline staff to coordinate services, share information, and resolve any issues that arise.

Required Skills and Expectations:

- Effective Communication: Strong verbal skills are essential for interacting with passengers and fellow employees.

- Problem-Solving Skills: Ability to quickly address and resolve passenger issues efficiently and effectively.





- Team Player: Willingness to work collaboratively with a diverse team in a fast-paced environment.

- Adaptability: Be versatile and ready to handle various tasks as needed, reflecting the dynamic nature of airport operations.

- Basic Computer Skills: Familiarity with computer systems for check-in and flight information management is preferred.

This role is suitable for individuals who are motivated, customer-focused, and eager to contribute to a positive airport experience.

- Experience

0 - 2 Years

- No. of Openings

970

- Education

12th Pass

- Role

Airport Terminal Services Agent

- Industry Type

Hotel / Travel / Airline / Hospitality

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Benefits include

Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

📌 Hiring Freshers || Airport Terminal Services Agent (Lucknow)
🏢 Star Airways
📍 Lucknow