We are looking for a friendly, confident, and qualified Front Desk Receptionist to join our gym team. The ideal candidate will be responsible for creating a welcoming experience for members and handling day to day front desk operations efficiently.
Key Responsibilities
Welcome and assist members and visitors professionally.
Handle membership enquiries, admissions, renewals, and follow-ups.
Manage phone calls, WhatsApp enquiries, and customer queries.
Maintain member records and front desk documentation.
Coordinate with trainers and management regarding member requirements.
Handle basic billing and payment-related tasks.
Explain membership plans, offers, and gym facilities to prospective clients.