To ensure smooth hotel operations, excellent guest experience, and proper maintenance of the property.
Key Responsibilities
Manage Front Office, Housekeeping, and Maintenance.
Ensure smooth day-to-day hotel operations.
Handle guest complaints and escalations.
Monitor staff attendance, performance, and training.
Ensure cleanliness and maintenance standards.
Coordinate with vendors and service providers.
Manage operational expenses and cost control.
Ensure compliance with safety and hygiene standards.
Required Skills
Hotel operations management.
Team leadership.
Guest service management.
Problem-solving ability.
KPI
Guest satisfaction ratings.
Property maintenance standards.
Staff productivity.
Cost control.
Operational efficiency.
Pay: ₹25,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Hotel Operations Manager Whitefield (India)
🏢 shivanya consultants
📍 India
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