immediate. joiner preferred
Handle post-order, post-delivery and support communication via calls & WhatsApp -
Re-engage existing and inactive customers to drive repeat purchases -
Manage returns, exchanges and cancellations with focus on saving orders - Provide fit, size and product guidance to improve customer satisfaction -
Collect structured feedback on product, fit and overall experience -
Maintain customer records, preferences and interaction logs - Coordinate insights with internal teams to improve product & processes -
Prepare daily and weekly performance reports
Job Type: Full time
Work Location: In person
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages:
Commuter assistance
Work Location: In person
📌 Customer Service Representative South Delhi
🏢 KVISS APPARELS, New Delhi
📍 South Delhi
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