SHOBHA – The Family Store, is a trusted name in the textile retail industry for more than 40 years. We are offering a wide range of quality Silk Sarees, Ethnic Wear, and Traditional Clothing for Men, Women & Kids, with a commitment to quality, value, and exceptional customer service. We strive to provide every customer with a memorable shopping experience. As part of our continued growth, we are looking for enthusiastic and agile professionals to join our team.
Job Title : Customer Delight - Executive
Location: Karapakkam, OMR, Chennai
Job Responsibilities
Welcome customers and ensure they have a delightful shopping experience.
Assist customers with product-related enquiries and guide them to the appropriate department.
Handle customer queries, order updates, and service requests through WhatsApp and in-person support.
Resolve customer concerns by coordinating with the relevant teams.
Maintain accurate customer information and service records.
Follow up on customer requests to ensure timely resolution.
Build positive customer relationships and encourage repeat visits.
Support showroom operations and maintain high customer service standards.
Eligibility
Minimum Qualification: Any Degree.
Freshers and experienced candidates are welcome to apply.
Male / Female
Age - 24 - 35 years
Good communication skills in Tamil. Basic English knowledge is an added advantage.
Basic computer knowledge is preferred.
Friendly personality, positive attitude, and willingness to learn.
What We Offer
Salary: ₹20,000 – ₹30,000 per month.
Food & Accommodation.
Growth opportunities Opportunities.
Training and Skill Development.
Supportive Work Environment.
ESI & PF.