Role & responsibilities
Review and process insurance claims in compliance with company policies and client requirements.
Translate and interpret English documents related to claims.
Verify claim details, supporting documents, and customer information.
Communicate with German-speaking clients or teams (via email/chat/call) for clarifications.
Update claim status accurately in the internal system.
Maintain data confidentiality and adhere to quality and turnaround standards.
Support process improvement initiatives within the claims team.
Required Skills:
Positive communication skills in English.
Strong attention to detail and analytical thinking.
Basic computer literacy (MS Office, data entry tools).
Ability to work in a quick-paced and team-oriented workplace.