Location: Kottayam, Kerala
Job Type: Full-time, Permanent
Work Location: In Person
Responsibilities
Counsel prospective students and parents regarding our academic courses and programs.
Handle walk-in enquiries and provide detailed information about courses, fees, batches, and admission procedures.
Convert enquiries and walk-ins into successful admissions.
Understand students’ academic goals and recommend suitable courses.
Follow up with prospective students and parents to support the admission decision.
Handle inbound and outbound calls related to admission enquiries and follow-ups.
Maintain accurate records of student enquiries, follow-ups, and admissions in the CRM.
Achieve individual and team admission and revenue targets.
Build robust relationships with students and parents while ensuring an excellent admission experience.
Coordinate with the academic and operations teams to ensure a smooth admission process.
Requirements
Bachelor’s degree in any field.
2–3 years of experience in tele sales, admission counselling, or education sales, preferably in the education industry.
Solid communication and interpersonal skills.
Valuable sales, counselling, and persuasion skills.
Customer-focused mindset with a commitment to providing excellent service.
Ability to interact confidently with students and parents in person.
Target-oriented and self-motivated.
Experience working with CRM systems.