Job title: Senior Technical Support Executive – Voice + Chat | Blended Upselling
Experience: Minimum 1 Year (Experience on Paper Mandatory)
Education: Graduate
Process: Voice + Chat | Blended Upselling
Key Responsibilities
Handle customer queries through Voice & Chat.
Provide technical support and effective resolutions.
Identify upselling prospects and achieve sales targets.
Maintain excellent customer experience and communication standards.
Requirements
Graduation is mandatory.
Minimum 1 year relevant experience on paper is mandatory.
Excellent English communication skills.
Strong technical troubleshooting and customer-handling skills.
Comfortable with blended Voice + Chat and upselling.
Job description:
Job title: Senior Technical Support Executive – Voice + Chat | Blended Upselling
Experience: Minimum 1 Year (Experience on Paper Mandatory)
Education: Graduate
Process: Voice + Chat | Blended Upselling
Key Responsibilities
Handle customer queries through Voice & Chat.
Provide technical support and effective resolutions.
Identify upselling opportunities and achieve sales targets.
Maintain excellent customer experience and communication standards.
Requirements
Graduation is mandatory.
Minimum 1 year relevant experience on paper is mandatory.
Excellent English communication skills.
Robust technical troubleshooting and customer-handling skills.
Comfortable with blended Voice + Chat and upselling.
Apply Now – Contct8217250275(HR Ayesha)
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TechnicalSupport #CustomerSupport #VoiceProcess #ChatSupport #BlendedProcess #Upselling #BPOJobs #Hiring