Front Office Responsibilities
Welcome patients and visitors in a skilled and courteous manner.
Register current patients and maintain accurate patient records.
Schedule, reschedule, and confirm appointments.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Coordinate with doctors, therapists, and other departments regarding patient appointments.
Maintain the reception area and ensure a positive patient experience.
Handle patient check-in and check-out procedures.
Manage daily administrative and front desk operations.

Billing Responsibilities
Generate patient invoices and collect consultation, therapy, and service payments.
Process cash, card, UPI, and other payment methods accurately.
Prepare daily billing and cash collection reports.
Coordinate with the accounts team for payment reconciliation.
Maintain billing records and issue receipts to patients.




Follow up on pending payments and outstanding balances.
Ensure accurate documentation and compliance with billing procedures.

Requirements
Bachelor's degree or equivalent qualification.
1–3 years of experience as a Front Office Receptionist, preferably in a hospital, clinic, rehabilitation center, or healthcare organization.
Knowledge of billing, invoicing, and payment collection.
Good communication and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Experience with hospital management software (HMS) is an added advantage.
Ability to multitask and work in a fast-paced setting.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:
Cell phone reimbursement
Leave encashment
Provident Fund

Work Location: In person

📌 Front Office Receptionist J P Nagar (J. P. Nagar)
🏢 Hithalaya A unit of SCASCI Healthcare Private
📍 J. P. Nagar