Branch Manager Basic Requirement:
Robust communication & interpersonal skills (Fluent inEnglish, Kannada and Hindi)
Work experience in related Industry preferred
Two wheeler a must for commute

Responsibilities and Duties:
Maintaining branch reporting time
Monitoring the reporting time of the delivery executivesand receptionist
Assigning Delivery routes to the delivery staff andensuring all shipments our Delivered and Pickedupontime
Ensuring Small parcels and documents received inbranchas per SLA from the operations HUB
Ensures the branch receptionist performs their roles andresponsibilities daily
Weekly inspection of delivery routes to ensure deliveryteam conducts their activities as per SLA Cross check holding shipments and validate the updations Cross check return consignments and validatetheupdations
Customer relationship management with all existingclients on a weekly basis
Ensuring credit collections as per SLAand escalationtothe Credit collection department regarding anypendingpayments from the customers
Ensuring customer satisfaction and resolvinganycomplaints




Assigning Pick up schedule and ensuring the same is doneon a daily basis
Collection of customer database on a weekly basis andsend it to the sales department
Approaching potentials leads, attending appointments, pitching all the services and conversion to achieve branchturnover target
Ensuring the branch staff are in skilled attire
Ensuring all outgoing shipments are sorted and sent ontime to the Operations sector wise (Ex: BLR, MAA, BOM) Maintaining Accounting copies as per destinationandweight
Audit report to be maintained
Cross check Cash collection statements
Coordination regarding vehicle reporting and departuretime
Ensuring smooth branch administration
Daily upkeep of company assets

Job Category:

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📌 Branch Manager Bengaluru
🏢 Atlant Global India
📍 Bengaluru