Company: Bharat Kumar & Co. Pvt. Ltd.
Location: Kolkata
Job Type: Full time
Work Mode: Work from Office

Key Responsibilities
Manage day-to-day customer communication through calls, emails, and WhatsApp.
Handle client inquiries, quotations, follow-ups, and order coordination.
Maintain customer records, interactions, and updates in CRM/software.
Coordinate with sales, dispatch, and accounts teams for order status and client requirements.
Build and maintain robust relationships with existing customers.
Follow up on pending payments, dispatch schedules, and client feedback where required.
Resolve client concerns by coordinating with internal departments.
Prepare reports on customer follow-ups, leads, and order updates.
Ensure timely response and smooth customer servicing throughout the sales cycle.

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:
CRM: 1 year (Required)

Location:
Kolkata, West Bengal (Required)

Work Location: In person

📌 Crm Executive Kolkata
🏢 bharat kumar
📍 Kolkata