Roles and Responsibilities :
Provide exceptional customer support through chat and blended channels to resolve customer queries and concerns.
Handle a high volume of chats from clients.
Utilize blended process techniques to efficiently manage multiple tasks simultaneously while maintaining accuracy and quality standards.
Collaborate with internal teams to resolve complex issues and escalate when necessary.
Job Requirements :
Minimum 6 months of experience in BPO workplace or similar industry.
Proficiency in handling international/domestic (blended/chat processes ), (blended/chat support) with excellent communication skills.
Solid understanding of blended process workflows and ability to work effectively under pressure.
comfortable in rotational night shift
Comfortable in rotational week off
📌 Chat Support Executive Sahibzada Ajit Singh Nagar (India)
🏢 TP
📍 India
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