Job Responsibilities:
Handle inbound and outbound calls with prospective and existing customers.
Understand customer requirements and provide suitable product/service information.
Generate leads through outbound calling and follow up with potential customers.
Respond to customer queries received through calls and other communication channels.
Maintain regular follow-ups and update customer details in records.
Coordinate with the sales team to convert leads into customers.
Achieve assigned calling and sales-related targets.
Required Skills:
Valuable communication and convincing skills.
Basic knowledge of MS Office/Excel.
Positive attitude and willingness to learn.
Comfortable making inbound and outbound calls.
Hindi and English communication skills preferred.