Position: Customer Support Intern
Duration: 6 Months
Stipend: ₹20,000 per month
Location: Gurgaon (Onsite)
Shift: Rotational Shifts
Eligibility: 12th Pass / Higher Secondary Pass (Freshers are welcome to apply)

About the Role

Roles & Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and provide accurate information.
Deliver excellent customer service and ensure customer satisfaction.
Record customer interactions and update details in the system.
Escalate unresolved issues to the appropriate team when required.
Maintain a positive, empathetic, and qualified attitude while interacting with customers.
Meet quality standards and productivity targets.
Follow company policies, processes, and compliance guidelines.
Work effectively in rotational shifts and collaborate with team members.

Required Skills:




Good verbal communication skills in English and Hindi.
Basic computer knowledge and typing skills.
Strong listening and problem-solving abilities.
Customer-focused attitude with a willingness to learn.
Ability to work in a rapid-paced environment.
Flexible to work in rotational shifts.

What We Offer
Monthly stipend of ₹20,000.
Hands-on experience in customer support operations.
PPO offer depend upon the performance
Completion Certificate
Qualified training and mentorship.
Opportunity to develop communication and customer service skills.
Potential full-time employment based on performance and business requirements.

Pay: ₹20,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Customer Support Intern Gurugram (India)
🏢 Redcliffe labs
📍 India