01 Sep
|
Jarvisden It Solutions
|
Chennai
01 Sep
Jarvisden It Solutions
Chennai
Role & responsibilities
Diagnose and resolve hardware, operating system and application issues.
Monitor servers, network connectivity, cloud settings, and data backup integrity.
Oversee high-priority support queues, ensuring strict adherence to Service Level Agreements (SLAs).
Manage Active Directory permissions, enforce Multi-Factor Authentication (MFA), and apply security patches.
Guide junior support staff, lead escalation handoffs, and author internal knowledge base guide.
📌 Senior Engineer Chennai
🏢 Jarvisden It Solutions
📍 Chennai