Senior Administrator Gautam Buddh Nagar

Senior Administrator Gautam Buddh Nagar

01 Sep
|
HCLTech
|
Gautam Buddh Nagar

01 Sep

HCLTech

Gautam Buddh Nagar

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

MAC L2
Key Responsibilities

Perform Installation, Move, Add, Change (MAC) activities for end-user devices - Handle current hire onboarding, device setup, and user migration - Execute hardware refresh, relocations, and decommissioning activities - Provide onsite / remote support for endpoint devices (Windows/Mac)

Skill Requirements

Other Requirements

Ticket & Process Management - Log, track, and update tickets in ITSM tools (ServiceNow/Remedy) - Maintain accurate documentation and resolution steps - Follow ITIL processes: Incident, Service Request, Problem Management
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📌 Senior Administrator Gautam Buddh Nagar
🏢 HCLTech
📍 Gautam Buddh Nagar

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