01 Sep
|
Aastha Hospital
|
Tilak Nagar
01 Sep
Aastha Hospital
Tilak Nagar
Coordinate patient appointments, admissions, transfers, and discharge processes.
Act as the primary point of contact for patients and their attendants.
Guide patients through hospital services, departments, and treatment procedures.
Coordinate with doctors, nursing staff, diagnostic departments, and billing for seamless patient care.
Ensure timely scheduling of consultations, investigations, and procedures.
Assist patients with registration, documentation, and consent forms.
Provide information regarding hospital facilities, services, and treatment packages.
Coordinate with the insurance/TPA team for cashless and reimbursement cases.
Address patient queries, concerns, and complaints promptly and professionally.
Follow up with patients before and after treatment to ensure continuity of care.
Maintain accurate patient records and ensure confidentiality of information.
Monitor patient satisfaction and collect feedback for service improvement.
Coordinate with internal departments to minimize patient waiting time.
Prepare daily reports on patient coordination activities and follow-ups.
Perform other duties assigned by the Hospital Administration.
Pay: ₹20,000.00 - ₹35,000.00 per month
Perks:
Adaptable schedule
Work Location: In person
📌 Patient Coordinator Tilak Nagar
🏢 Aastha Hospital
📍 Tilak Nagar