About the Role

We are looking for a Customer Care Executive for Voice process to handle customer inquiries, resolve issues, and provide an excellent customer experience through phone.

Location: Noida 127 sector.

English Domestic Process.

Salary: 17500 to 18500 + incentive.

Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer queries via phone.
Resolve customer complaints and provide timely solutions.
Maintain accurate records of customer interactions in CRM systems.
Follow up with customers to ensure issue resolution and satisfaction.
Escalate complex issues to relevant teams when required.
Meet defined quality, productivity, and customer satisfaction targets.
Provide information about products, services, and company policies.

Required Skills:
Excellent verbal communication skills.
Strong customer service orientation.
Good problem-solving and interpersonal skills.
Basic computer knowledge and typing skills.
Ability to work in a quick-paced setting.
Positive attitude and willingness to learn.





Qualifications:
Graduate or Undergraduates with 1 yr experience minimum
Freshers are welcome to apply.
Prior experience in customer service, BPO, or call center roles is an advantage.

Preferred Skills
Experience using CRM tools.
Ability to handle multiple customer interactions simultaneously.
Knowledge of English and Hindi; additional regional languages are a plus.

Compensation & Benefits
Competitive salary and incentives.
Free Shuttle service
Training and career growth opportunities.
Employee engagement activities.
Health and other company perks as per policy.

Pay: ₹17,500.00 - ₹21,000.00 per month

Perks:
Health insurance
Provident Fund

Application Question(s):
This opening is in Noida 127 sector day shift for English process. Shuttle service free. Are you open to travel?
Salary is 17500 to 18500 + heavy Incentives+ Shuttle service. Are you open for it?

📌 Customer Care Executive Noida
🏢 Right fit
📍 Noida