Summary
The Senior Specialist, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.
Detailed Description
Performs tasks such as, but not limited to, the following:
Provide technical support and perform maintenance
Perform service monitoring and reporting, with a focus on risk management and compliance
Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
Perform the acquisition,



provisioning and decommissioning of related equipment, software and services
Lead projects and change management initiatives
Manage external service providers

Knowledge/Skills/Competencies
Solid customer service orientation
Robust analytical, troubleshooting and problem solving skills.
Valuable communication (both oral and written), documentation and presentation skills.
Valuable leadership and teamwork skills.
Negotiation and conflict resolution skills.
Good ability to plan projects and tasks.
Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and prepare business case
In-depth knowledge of the Windows OS (server and client) and the desktop operating workplace. Linux and other mainstream OS knowledge will be helpful.
Fundamental knowledge of networking concepts
Advanced knowledge

📌 Cloud, It Infrastructure Chennai
🏢 Celestica Electronics (S) Pte
📍 Chennai