Key Requirements
Solid knowledge of computer hardware, software, applications, operating systems, and basic networking .
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
Ability to resolve issues remotely and escalate complex incidents when required.
Experience with knowledge base and ticket documentation.

Interview Details:
In-Person Drive

Location: Bangalore / Hyderabad
Shift: Rotational Shifts
Cab Facility: Available
Key Requirements
Robust knowledge of computer hardware, software, applications, operating systems, and basic networking .
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
Ability to resolve issues remotely and escalate complex incidents when required.
Experience with knowledge base and ticket documentation.

Interview Details:
In-Person Drive

📌 It Service Desk Analyst Bengaluru
🏢 Artech Infosystems Private
📍 Bengaluru