AI & Data Platforms (AiDP) is IS&T;'s engine for AI-powered innovation. The team
brings together data, application development, and machine learning — including
generative AI — along with data services and customer success functions, to help
IS&T; build solutions more efficiently and streamline the adoption and embedding
of generative AI across Apple. Join a team building the next generation of
large-scale voice and real-time communication platforms that power seamless
customer and agent experiences across the globe. In this role, you will lead the
design and development of highly scalable distributed systems that handle voice
signaling, media processing, routing, and real-time communications for millions
of interactions.

DESCRIPTION

As a Senior Voice Platform Software Engineer, you will play a key role in
architecting, developing, and operating scalable voice infrastructure and
real-time communication services used in high-volume customer interaction
environments. You will work on technologies related to SIP signaling, media
handling, WebRTC, distributed systems,



and cloud-native platform development.
This role requires strong software engineering fundamentals, deep technical
expertise, and the ability to drive complex initiatives across multiple teams.

MINIMUM QUALIFICATIONS

5+ years of software development experience using C or C++ Experience with
real-time communication platforms such as FreeSWITCH, Kamailio, Asterisk, or
similar technologies Robust experience developing scalable backend or
distributed systems software Strong understanding of networking fundamentals
including TCP/IP, HTTP, TLS, load balancing, and distributed system concepts
Experience with SIP, RTP, and VoIP technologies Experience troubleshooting
production systems and operating highly available services at scale Bachelor's
degree in Computer Science, Computer Engineering, or equivalent practical
experience

PREFERRED QUALIFICATIONS

Experience with WebRTC and modern real-time communication

📌 Voice Platform Engineer (Hyderabad)
🏢 Apple
📍 Hyderabad