Role: International Customer Support Specialist
Experience : 2-4 Years
Shift: 24/7 work environment with rotating weekly time off. Must be able to work permanent night shifts or assigned rotational shifts.
Education: Graduation Mandatory
Location: Hyderabad
Notice Period: Immediate / 30 Days
Work Mode: Work From Office

Job Summary:
Experience Level: 2-4 years of relevant customer service or support experience, with a focus on U.S. clients
As a Customer Support Specialist at Zenwork Inc., you will be the frontline in delivering exceptional customer service to our U.S.-based clients.
Your role involves assisting customers with their inquiries, resolving issues, and ensuring a positive experience.
You'll handle multiple tasks, such as answering questions via Salesforce, chat, or email, and develop problem-solving skills to address customer needs efficiently.
With comprehensive training, you’ll gain the expertise to thrive in a dynamic work environment while consistently providing top-quality service.




This role also offers the opportunity to contribute to process improvements by suggesting new ideas.
You'll need to be adaptable, as the job requires working in various shifts, including night shifts.
If you’re eager to learn, motivated to help others, and ready to embrace a fast-paced work environment, this position is an excellent opportunity to advance your career.

What You’ll Bring:
2+ years of experience in customer support, preferred with U.S.-based clients.
Proficiency in MS Excel
Excellent written and verbal communication skills, with a focus on delivering explicit and professional interactions.
Strong problem-solving abilities and a customer-centric mindset, ensuring high levels of customer satisfaction.
Ability to manage multiple tasks simultaneously and maintain a high level of attention to detail.
Familiarity with CRM systems and workflows, with a preference for experience in Salesforce.
Responsibilities & Requirements:
Manage customer support inquiries efficien

📌 Customer Support Executive (Hyderabad)
🏢 Zenwork
📍 Hyderabad