Sr.Manager – CSRE
Coimbatore, India | 12+ Years | Full time

About Searce
Searce provides modern AI outcome engineering services for enterprises — rooted in business process expertise, sharpened with deep tech competencies, and delivered at scale across 12 countries. Secured by several dozen compliances that matter in the age of AI security — including PCI DSS, ISO 27001, and more — Searce is a Google Cloud Global MSP, AWS Advanced Consulting Partner, Databricks Partner, and Anthropic Claude Partner, serving 1,300+ employees worldwide.

Role overview
The Sr. Manager – CSRE Delivery leads the Cloud Site Reliability Engineering practice for the Coimbatore delivery centre. This leader will own service reliability, drive AI-led operational excellence, and manage a high-performing SRE team delivering outcomes for global clients.

Key responsibilities
Lead and mentor a team of SRE/CSRE engineers at the Coimbatore delivery centre, ensuring adherence to SLAs, SLOs, and error budgets.
Drive AI-augmented SRE practices — integrate GenAI/ML tooling into incident management, toil reduction,



and capacity planning.
Own service reliability roadmap in partnership with client stakeholders and internal delivery leadership.
Architect and review observability stacks (Cloud Monitoring, Prometheus, Datadog, or equivalent) ensuring full-stack visibility.
Lead post-incident reviews (PIRs), enforce blameless culture, and drive root cause resolution.
Collaborate with Platform, DevOps, and Security teams to embed reliability principles across SDLC.
Define and track KPIs for reliability, performance, and operational efficiency.
Support pre-sales, solutioning, and client engagement from a delivery assurance perspective.
Act as escalation point for P1/P0 incidents — own war-room communication with clients.

Required skills & Experience
12+ years in SRE, DevOps, or Cloud Infrastructure roles with at least 3 years in a people leadership position.
Hands-on experience with GCP and/or AWS — GCP Profes

📌 Senior Manager (Coimbatore)
🏢 Searce
📍 Coimbatore