Diagnoses and completes less complex repairs to engines at the customer’s site.
Key Responsibilities:
Engages customers in a courteous and professional manner. Anticipates and
ensures prompt and productive attention to customer needs. Applies the use of
specialized tools and follows documented procedures and policies to diagnose and
complete less complex repairs, including identifying and preparing required
parts and tools. Performs preventative maintenance activities as per documented
schedules and standards on engine and related components in the field. Escalates
unresolved issues to more experienced Field Service Technicians and/or
Supervisor. Completes required documentation, such as service worksheets,
timesheets, warranty claims, quality documents via handwritten forms or business
system input screens.
Identifies additional service opportunities with customer.
Completes training in line with skill and business requirements. Maintains
service vehicle and tools for cleanliness and proper operation. Ensure adherence
to all relevant Health Safety & Environmental policies, procedures and
legislation and reports any issues / incidents to site management and to their
supervisor.
Cummins is an equal opportunity employer. Our policy is to provide equal
employment opportunities to all qualified persons without regard to race, sex,
color, disability, national origin, age, religion, union affiliation, sexual
orientation, veteran status, citizenship, gender identity, or other status
protected by law.
📌 Engine Field Service Technician (Bengaluru)
🏢 Cummins
📍 Bengaluru
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