Responsibilities

The candidate will be responsible for managing client communication and supporting the smooth delivery of finance and accounting-related services. The role requires professional communication, regular follow-ups, coordination with internal teams, and maintaining accurate records of client interactions.

* Manage *inbound and outbound calls* with existing clients, prospective clients, and business associates.
* Handle client queries professionally and provide clear information regarding the company’s *finance and accounting services*.
* Coordinate with clients to collect required *financial documents, information, and confirmations* within agreed timelines.
* Maintain regular follow-ups with clients regarding *pending documents, payments, service requests, and other requirements*.
* Coordinate effectively with the *accounts, finance, taxation, and management teams* to resolve client requirements.
* Ensure all calls and client interactions are handled in a *polite, professional, and service-oriented manner*.
* Maintain proper records of *client calls, follow-ups,



queries, and status updates*.
* Assist in scheduling client meetings and coordinating discussions between clients and the concerned finance professionals.
* Follow up with clients on assigned tasks and ensure timely communication of updates.
* Identify client concerns and escalate complex or technical finance-related queries to the appropriate senior team member.
* Support the team in maintaining strong and long-term *client relationships*.
* Ensure confidentiality and proper handling of *client financial information and documents*.
* Maintain a skilled approach while dealing with clients and represent the company positively.
* Support other administrative and coordination activities related to *finance service delivery* as required by the management.

The candidate should demonstrate good communication skills, professional call-handling ability, coordination skills, attention to detail

📌 Client Coordinator (Ghaziabad)
🏢 SNOWTURF REFRIGERATION
📍 Ghaziabad