Vedantu is looking for passionate and result-oriented Academic Counselors to guide parents and students in the USA through their academic journey. The role involves understanding student needs, recommending suitable learning programs, and driving enrollments while delivering an exceptional customer experience.
Key Responsibilities
• Counsel USA parents/students through phone, video calls and virtual meetings.
• Understand goals and recommend programs.
• Convert leads into enrollments and achieve revenue targets.
• Build relationships and resolve queries.
• Conduct product demonstrations.
• Maintain CRM records and follow-ups.
• Coordinate with internal teams.
• Deliver excellent customer experience.
Eligibility
• Bachelor's degree.
• 1–4 years in Academic Counseling, Inside Sales, EdTech Sales or Education Consulting.
• USA market experience preferred.
• Excellent English with neutral accent.
• Willing to work US night shifts.
• Comfortable with targets.
Preferred Skills
• Consultative selling.
• Negotiation & objection handling.
• Relationship management.
• Cross-functional collaboration.
• Salesforce/Zoho/LeadSquared knowledge is an advantage.