Job Description
Job Overview
nWe are looking for enthusiastic and customer-focused professionals to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice.
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nLocation: Bellandur, Kengeri & Bhartiya City
n5 Days Working & 2 Days Off (Rotational)
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nJob Responsibilities
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- Handle customer queries exclusively through voice calls.n
- Provide accurate information and resolve customer concerns professionally.n
- Ensure excellent customer satisfaction during every interaction.n
- Maintain call quality and productivity standards.n
- Update customer details and interaction records in the system.n

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nEligibility
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- Freshers and experienced candidates are welcome to apply.n
- Candidates from any educational background can apply.n
- Excellent English communication skills are mandatory.n
- Comfortable working in rotational shifts.n
- Willing to work from the office in Bengaluru.n
- Basic computer knowledge is required.n

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nSkills Required
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- Robust verbal communication.n
- Good listening and problem-solving skills.n
- Customer-focused attitude.n
- Ability to work in rotational shifts including night shifts.n

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📌 Customer Service Representative (Bengaluru)
🏢 Alorica
📍 Bengaluru