Job Summary

We are looking for a customer-focused and enthusiastic Customer Care Executive to provide excellent service to our customers. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a positive customer experience through effective communication and problem-solving skills.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, or in person.
Resolve customer complaints and provide appropriate solutions in a timely manner.
Maintain accurate records of customer interactions and transactions.
Provide information about products, services, and company policies.
Follow up with customers to ensure their issues have been resolved satisfactorily.
Escalate complex issues to the appropriate department when necessary.
Process customer orders, returns, refunds, and exchanges as required.
Meet customer satisfaction and performance targets.
Work collaboratively with team members and other departments to improve customer service.

📌 Customer Care Executive (Perintalmanna)
🏢 ABATE AS
📍 Perintalmanna