Senior AI Ops Architect role focused on Gen-AI-enabled cloud engineering, observability, operational intelligence, and AI-driven automation. The position targets enterprise-scale AIOps solutions that improve MTTR and automate incident resolution.
Company: PAM India
Role: Senior AI Ops Architect
Location: Office in Chennai, Pune, Bangalore, Hyderabad
Experience
19+ years of overall IT experience
10+ years of qualified experience in Enterprise Cloud, Infrastructure Engineering, SRE, Automation, and Architecture roles
Proven track record of delivering Gen-AI-powered AIOps solutions in production environments
Ability to communicate effectively in both written and spoken English (B2 level or higher)
Responsibilities
Design and deliver scalable Gen-AI-powered AIOps solutions for large enterprise platforms
Improve MTTR, achieve automated incident resolution, and drive operational excellence
Architect and implement Gen-AI and LLM Engineering solutions
Develop and optimize MLOps pipelines and model deployment workflows
Implement RAG, Vector DBs, and advanced semantic search across platforms
Create and automate solutions for cloud platforms and infrastructure
Lead Kubernetes-based container orchestration and DevSecOps initiatives
Design and integrate serverless and cloud-native architectures
Implement end-to-end observability solutions
Ensure seamless ITSM and ServiceNow integration for AI-driven operations and automation
Work with ITSM tools to streamline incident management workflows
Provide thought leadership in AIOps, automation, and AI-powered operational intelligence
Additional Responsibilities
Support l
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