Role & responsibilities

The Delivery Head will be a strategic leader responsible for the operational success and growth of the Travel Division within the Synectics healthcare team. This role requires a blend of high-level operational oversight and hands-on mentorship to ensure world-class service delivery.

Key Responsibilities:
Operational Excellence: Oversee end-to-end delivery operations, ensuring all projects meet quality standards and timelines.
Strategic Growth: Drive the expansion of the travel division by identifying opportunities for scaling and process improvement.
Talent Acquisition & Management: Lead recruitment efforts to build a high-performing team; manage performance cycles, and provide consistent coaching and professional development.
Stakeholder Management:



Act as the primary point of escalation for delivery issues and maintain solid relationships with internal and external partners.
Leadership: Foster a culture of accountability, innovation, and continuous improvement within the Dehradun office.

Preferred candidate profile
Proven experience in a leadership role within delivery operations, preferably within the healthcare or travel sectors.
Robust background in people management, including hiring and performance coaching.
Excellent communication and strategic planning skills.
Ability to work out of our Dehradun office full time.

📌 Delivery Head Healthcare Travel Staffing Dehradun
🏢 Synectics Apac
📍 Dehradun