Job Description

Vice President – Total Rewards

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Location: India (with global exposure – India, Philippines, USA)

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Function: Human Resources

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Reports to: Chief People Officer

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Role Purpose

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The Vice President – Total Rewards will be responsible for building and institutionalizing a scalable, compliant, and data-driven rewards ecosystem for all 3 countries for Knack RCM. This role will drive compensation strategy, benefits, statutory compliance, and reward cycles, ensuring alignment with business growth, productivity metrics, and market competitiveness.

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Key Responsibilities

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1. Compensation & Benefits Strategy and Design

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- Design, evaluate, and continuously improve pay structures, salary bands, and incentive frameworks aligned to business goals and industry benchmarks.
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- Lead compensation benchmarking through participation in market surveys and external data sources.
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- Build and manage retention strategies including critical talent compensation, variable pay design, and special incentive plans.
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- Drive salary structuring and harmonization across roles, levels, and geographies as the organization scales.
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- Lead job architecture and role levelling – build a career framework design
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- Partner with business leaders to align rewards with productivity, performance, and profitability metrics.
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2. Benefits Management

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- Design and manage cost-effective and competitive benefits programs that support employee well-being and retention.
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- Own end-to-end benefits administration, including health insurance, term insurance, enrolments, renewals, and vendor management.
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- Manage employee claims processes in partnership with brokers/insurers, ensuring timely resolution and high employee satisfaction.
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- Develop and administer employee benefits programs related to wellness initiatives, leave perks, and other employee welfare schemes.
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- Ensure compliance with applicable labour laws, tax requir

📌 Vice President (Pune)
🏢 Knack RCM
📍 Pune