01 Sep
|
Artech
|
Hyderabad
Job Title: IT Service Desk Analyst
Experience: 6months – 2 Years
Location: Bangalore/Hyderabad
Key Requirements
Robust knowledge of computer hardware, software, applications, operating systems, and basic networking.
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
Ability to resolve issues remotely and escalate complex incidents when required.
Experience with knowledge base and ticket documentation.
Interview Details:
In-Person Interview (Only One Round)
location-Bangalore/Hyderabad
Date: Thursday, 3rd September
📌 Information Technology Support Analyst Hyderabad
🏢 Artech
📍 Hyderabad