Project Role : Strategic Program Lead
Project Role Description : Identify strategic focus areas, develop the plan to deliver strategic projects and programs, and drive and manage the work to achieve business outcomes.
Must have skills : ServiceNow Strategic Portfolio Management (SPM)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Summary

We are looking for an experienced ServiceNow SPM Senior Developer to design, develop, and enhance Strategic Portfolio Management solutions on the ServiceNow platform. The role focuses on enabling enterprise portfolio visibility, demand management, project and agile planning, resource management, and financial tracking to support strategic decision-making.

Key Responsibilities
Design and implement ServiceNow Strategic Portfolio Management (SPM) solutions, including:
Demand Management
Project Portfolio Management (PPM)
Agile Development / SAFe Planning
Resource Management
Financial Management
Idea and Intake Management
Configure and customize SPM applications, forms,



workflows, and business rules.
Develop and maintain:
Business Rules
Script Includes
Client Scripts
UI Policies / UI Actions
Scheduled Jobs
Build and optimize SPM dashboards, reports, and Performance Analytics indicators.
Implement portfolio-level visibility for projects, programs, and initiatives.
Integrate SPM with ITSM, ITOM, HRSD, and external financial systems.
Automate demand intake, prioritization, and approval workflows.
Support Agile and Secure planning (epics, features, stories, PI planning).
Ensure data accuracy in project, resource, and financial tracking modules.
Collaborate with business stakeholders, PMOs, and enterprise architects.
Troubleshoot and resolve SPM configuration and performance issues.
Participate in platform upgrades and ensure compatibility of SPM customizations.
Follow ServiceNow best practices and governance standards.
Required Skills
5–10+ years of ServiceNo

📌 Strategic Program Lead (Hyderabad)
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