At ASAPP, our mission is straightforward: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.
We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
This is not a reporting role. You will own the tools that let builders and reviewers see, test, and trust how GenerativeAgent (GA) actually behaves — before it ever talks to a customer, and after.



If builders can't confidently preview a configuration change, and reviewers can't efficiently audit what GA said, thought, and did in production, quality erodes silently and trust with our customers erodes with it. Making agent behavior visible, testable, and reviewable at scale is your product.
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What You Will Do
Own scenario creation via the simulation agent. Lead product for the tools that let builders generate and curate realistic test scenarios, so configuration changes can be validated against representative conversations before they ship.
Own our evals surfaces, including mistake monitoring and structured data evals. Define how we detect, surface, and categorize GA mistakes at scale, and how structured data extraction is evaluated for accuracy — turning noisy conversational output into clear, actionable quality signals for builders and customers alike.
Own the Previewer. Own the tool builders rely on to see exactly how

📌 Senior Product Manager, Observability Tools (Bengaluru)
🏢 ASAPP
📍 Bengaluru