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Business Descriptor:

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

Assistant Manager - Remittances Operations:

Role Purpose

Manage and control daily operations and administration of the payment operations (which includes FCY/LCY processing, regulatory filings, RBI liaison,



Investigations etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank.

Monitor performance of external vendors and operating staff in the unit
Ensure standardization of processes. Process notes to be updated on a regular basis.
Regulatory reporting activities as per RBI and other regulators requirements.
Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner.
Ensure day to day processes are run as per defined procedure notes and policies.

Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc.), customer satisfaction levels etc.
Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by

📌 Assistant Manager Payment Services (Mumbai)
🏢 HSBC Global Services
📍 Mumbai