Responsibilities & Key Deliverables
Responsibilities & Key Deliverables

Leading RO exchange team to deliver on Exchange KPIs for assigned territory
Enhance New vehicle retail through exchange
Existing customer retention: Develop and execute strategies to retain existing customers through online, workshop and other means
Resale Value management: Protect & Enhance resale value for M&M; products
Support planning and execution of BTL activities for exchange business through dealerships
Dealer capability building for exchange & pre-owned vehicle business
Dealer Satisfaction: Enhance M&M; dealer profitability through Organized Pre-Owned vehicle business
Business Control - Develop exchange business policy, Claim audit policy and implementation
Develop various recent IT Platforms/Tools for supporting Exchange Business
Liquidation:

Manage liquidation of M&M; capitalised,



old stock and transit damage vehicles
Co-ordinate with external agencies to ensure best possible price realisation without compromising on TAT
Ensure end to end documentation with 100% compliance to M&M; policies for transparent disposal of vehicles
Empanel and manage new vendors to auction/ scrap vehicles
Reconciliation of vendor payments

Preferred Industries
AutomobileGeneral Experience

7-10 years of experience
MBA (Preferred)
Strong knowledge of automobile makes, models, valuations, and market trends
Analytical mindset with the ability to interpret data and make informed decisions
Proficiency in using digital sales platforms & tools
Ability to work independently and as part of a team

📌 Manager - XMart Business (Preowned Cars) (Mumbai)
🏢 Mahindra and Mahindra
📍 Mumbai