Role Details
Business Aditya Birla Capital
Unit Aditya Birla Fice Limited
Location Mumbai
Role Location Investigation Manager
Department Risk and Legal
Eligibility Criteria
Bachelor or master's degree, Experience in Collection for mid market/corporate
Required Skills Competencies
Analytical thinking and attention to detail
Integrity and solid ethical standards
Effective communication and reporting
Process orientation and cutting-edge mindset
Networking and stakeholder management
Ability to understand complexity of deal
Flexibility for travel and onground for collection
Technical proficiency in MIS and fraud systems
Key Responsibilities
Key Result Areas
Supporting Actions (Max 1325 Characters)
Monetary Savings
Concluding the Investigation within reasonable period.
Drafting Releasing Investigation Report within TAT from the Investigation concluding date.
Coordination with law enforcement agencies industry.
Monetary recovery form fraud cases as per penalty matrix.
Mystery Shopping / Seeding.
Internal Control Process
Enhancements / Innovations / Initiatives Current Process changes, Automation, System.
Root Cause Analysis (RCA), Identification of gaps / fraud mitigating steps.
Coordinate with Legal team for filing Police Complaints FIR.
Department Audit Regulatory Compliance (Internal Audit Score Open Items).
Vendor Management
Vendor Management.
Process Efficiency
MIS Reporting
Incident, Cyber Fraud verification Tracker maintece bill processing.
Periodical data / dashboard preparation for Management, RMC, ORMC, ACB
Driving Awareness Campaign along with LD and Marketing Team.
Creating training awareness material on fraud aspect for internal staffs public.
People Management
Learning Development Self Training (4) staff Training / awareness campaign
Team Engagement / Management Agency Collaboration, Team Huddle Engagement, Coordination with internal Stakeholders
Visit, Training Meetings Internal External
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