This role is for one of our client companies — a VC-backed startup that has raised $7.52 M USD in funding.

: Up to 13 LPA

Apply once and, if selected, get access to up to 20 remote and onsite interview opportunities.

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Code Round AI matches the top 5% tech talent with the fastest-growing, VC-funded AI startups across Silicon Valley and India.

Top-tier product startups across the US, UK, EU, UAE, and India have hired top engineers through Code Round.

(2+ )
We are seeking a Technical Support Engineer with a solid focus on MLOps to provide enterprise-level assistance to our customers. In this role, you will diagnose and troubleshoot issues related to machine learning models, frameworks, and deployment pipelines.

' Ownership of Issues: Take ownership of customer issues related to machine learning applications and see problems through to resolution. Research and Diagnosis: Research, diagnose, troubleshoot, and identify solutions for software and hardware issues specifically related to machine learning environments. Technical Support: Provide support for ML frameworks (e.g.,



Tensor Flow, Py Torch) and tools (e.g., MLflow, Kubeflow) used in model training and deployment. Network Configuration: Assist clients with network configuration issues that may affect ML model performance and data access. Remote Support: Use remote desktop connections to provide immediate support and guidance to clients facing technical challenges in their ML workflows. Communication: Communicate effectively via email, chat, and phone to provide explicit instructions and technical manuals to clients. Collaboration: Work closely with the Customer Success Manager and data science teams to ensure seamless support and integration of ML solutions. Escalation: Properly escalate unresolved issues to appropriate internal teams, such as data scientists or software developers, when necessary.

✅ ' Proven Experience: Demonstrated experience as a Technical Support Engineer, MLOps Engineer, or similar role wi

📌 Technical Support Engineer (Uttar Pradesh)
🏢 CodeRound AI
📍 Uttar Pradesh