Location: Mumbai
Experience: 2yrs

We are seeking an experienced Account Manager to lead client relationships, ensure seamless execution of projects, and drive long-term account growth. The ideal candidate will be responsible for managing key client accounts, acting as a strategic partner, and coordinating cross-functional teams to deliver high-quality outcomes.

Key Responsibilities

Manage and own end-to-end client relationships for assigned accounts.
Act as the primary point of contact for clients, ensuring clear, timely, and effective communication.
Understand client business objectives and translate them into actionable briefs and strategies.
Collaborate with internal teams to plan, execute, and deliver campaigns and projects on time and within scope.
Oversee timelines, deliverables, budgets, and approvals across accounts.
Lead client meetings, presentations, reviews, and performance discussions.
Monitor campaign performance and provide insights, recommendations, and optimization plans.




Proactively identify opportunities for account growth, upselling, and cross-selling.
Handle client escalations and ensure high levels of satisfaction.
Mentor junior team members and support process improvements within the team.

Requirements

1yr of experience in client servicing or account management (agency experience preferred).
Proven experience managing multiple client accounts independently.
Strong stakeholder management and client-facing communication skills.
Excellent project management, planning, and organizational abilities.
Good understanding of digital marketing, advertising, and creative workflows.
Ability to thrive in a fast-paced, deadline-driven workplace.
Proficiency in MS Office / Google Workspace tools.
Strategic mindset with a hands-on, ownership-driven approach.

📌 Client Servicing Executive (Mumbai)
🏢 0101.Today
📍 Mumbai