Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Azure DevOps

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.




Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
Document and communicate findings and resolutions clearly to stakeholders and team members.
Assist in the development and implementation of process improvements to enhance system reliability.
Support junior team members by sharing knowledge and providing guidance when necessary.

Qualified & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Azure DevOps.
Experience with cloud infrastructure management and deployment pipelines.
Strong troubleshooting skills for identifying and resolving software and system issues.
Familiarity with continuous integration and continuous delivery practices.
Ability to work with monitoring tools to track system health and performance.
Knowledge of scripting and automation to streamline support tasks.

Additional

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune