Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Position: Systems Engineer
Experience: 3 + Years
Category: Software Development/ Engineering
Shift: General
Main location: India, Karnataka, Bangalore
Employment Type: Full Time
Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Experience: 3–6 Years
Role: ServiceNow ITOM Engineer
Employment:
Full time
Role Overview
We are looking for a skilled ServiceNow ITOM Engineer with 3–6 years of experience to implement, configure, support, and enhance ServiceNow ITOM capabilities. The candidate should have robust hands on experience in Discovery, Service Mapping, CMDB, Event Management, and integrations.
Your future duties and responsibilities
Key Responsibilities
Configure, implement, and support ServiceNow ITOM solutions.
Perform Discovery configuration, MID Server setup, schedules, credentials, and troubleshooting.
Develop and maintain Service Mapping for business critical applications and services.
Configure and maintain CMDB, including CI identification, relationships, reconciliation, and data quality.
Configure Event Management for monitoring tools and ensure effective event correlation and alert management.
Develop and support integrations between ServiceNow and monitoring/i
📌 ServiceNow ITOM Engineer (Bengaluru)
🏢 CGI
📍 Bengaluru