GAQ427R213
This Manager role within Databricks’ Credit & Collections organisation is responsible for driving credit strategy, strategic customer collections, AR performance, and complex escalations across a high-growth, usage-based Data/AI business. The role combines financial and commercial judgment with hands-on customer engagement, functional oversight of collection operations, and governance of the outsourced collections model. This is a high-impact opportunity for a CA, CPA, or experienced finance skilled to take ownership of credit risk, cash, strategic customer relationships, and AR performance at Databricks scale.
The impact you will have:
Lead the Credit & Collections function for an assigned scope within Databricks, including credit policies, collection practices, risk mitigation, and escalation protocols
Own credit assessment, risk reviews, credit limits, payment terms, credit holds/releases, and exception management within the established approval framework
Make credit recommendations and decisions within delegated authority, balancing credit risk, cash conversion,



and commercial considerations
Personally manage collections strategy and executive-level escalations for strategic and high-value Databricks customers
Lead resolution of complex disputes, contractual payment issues, and commercially sensitive collection matters
Own the monthly AR performance framework, including collection targets, cash collected vs. target, CEI, aging, write-offs, and cash forecasting
Translate AR and credit trends into actionable insights for Finance leadership, including emerging risks, recovery outlook, and bad debt/reserve considerations
Manage the Accenture collections engagement, including SLA/KPI governance, account allocation, quality, process adherence, escalations, and corrective actions
Partner with Sales, Customer Success, RevOps, Legal, Billing, and Finance leadership to resolve high-impact credit and collection matters
Identify systemic drivers of delinquen

📌 Credit and Collections Manager (Bengaluru)
🏢 Databricks
📍 Bengaluru