02 Sep
|
EIL GLOBAL
|
Mumbai
Job DescriptionGreetings from EIL Global n
n We have an opening for an EUC Onsite Support Engineer (EUC / Desktop / Network) on a Dispatch/Freelance basis across multiple locations in Mumbai, Maharashtra. n
n This is not a full-time role. n
Job Responsibilities n
Provide onsite support for desktops and laptops. n
n Install and configure Windows operating systems. n
n Install and troubleshoot software applications. n
n Set up and replace desktops, laptops, monitors, keyboards, and other peripherals. n
n Troubleshoot hardware and software issues. n
n Support printers and scanners. n
n Help users with Microsoft Office and Outlook issues. n
n Perform IMAC activities (Install, Move, Add, and Change). n
n Replace hardware components such as RAM, SSDs, keyboards, and batteries. n
n Support user login and password issues. n
n Coordinate with remote support teams when required. n
n Update service tickets and submit site visit reports. n
n Basic Network Knowledge n
Basic understanding of IP Address, DHCP, DNS, and Subnet Mask. n
n Connect devices to wired and wireless networks. n
n Perform basic network troubleshooting. n
n Test and replace Ethernet cables. n
n Identify network port issues and coordinate with the network team. n
n Basic knowledge of switches and routers. n
n Requirements n
4+ years of EUC/Desktop Support experience. n
n Good knowledge of Windows 10/11 and Microsoft Office. n
n Basic knowledge of computer hardware and networking. n
n Good communication and customer service skills. n
n Ability to travel to customer sites. n
n Experience with ticketing tools is an advantage. n
Why Join EIL Global?n
n Versatile on-call/freelance opportunities. n
n Work with leading enterprise clients across various industries. n
n Competitive compensation on a per-assignment basis. n
n Opportunity to gain exposure to diverse IT infrastructure projects. n
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n Interested?n
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n Please send your updated CV to
📌 EUC Onsite Support Engineer (Mumbai)
🏢 EIL GLOBAL
📍 Mumbai