This role will support the Quality Manager in driving day-to-day quality operations, leading shift QC teams, ensuring adherence to SOPs and customer specifications, and maintaining compliance with ISO/BRCGS standards. It will also focus on CAPA and root-cause analysis, customer complaint resolution, quality documentation, calibration, training, and continuous improvement initiatives to reduce defects, waste and Cost of Poor Quality (COPQ)

Responsibilities:

Assist to Quality Manager/ HOD quality on day-to-day activities of Quality function.
Direct a team of shift QC Inspectors to ensure implementation of internal SOPs and quality checks. Ensure the quality checks are performed as per sampling plan, and material is cleared on time physically as well as through SAP.
Review and countersign shift reports to guarantee that ongoing quality issues, HOLD batches, are communicated seamlessly between night and day crews and with production team for ensuring defect free material pass to the customer.
Master folder study on daily basis to ensure smooth execution of all jobs during production.



Proactively highlight any concern in current jobs to ensure first time right job execution. Coordinate with sales and back-office team for timely correction on master folders.
Review of customer specifications including shade cards for ensuring execution of jobs as per customer requirement.
Own the Corrective and Preventive Action workflow. Utilize structured root-cause analysis (8D, 5-Whys, Fishbone diagrams) to document deviations and complaints.
Monitor the FG inventory to flag non-moving FG stock because of Quality issues and communicate the same to all stakeholders accordingly. Prepare the scrap note with CAPA to remove nonmoving inventory from FG stock.
Coordinate with Sales team and customer for taking actions on customer complaints. Customer visits (proactively as well as to attend any concern raised by customer) so that any quality-related challenges could be addressed effectively.
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📌 Quality Assurance Engineer (Rudrapur)
🏢 Parksons Packaging
📍 Rudrapur