Key Responsibilities

Strategy

Work in line with Group Strategy

Business

Support the unit in achieving the common goals

Processes

Learn and manage system changes without any impact postproduction

Risk Management

Ensure strict adherence to various RISK policies and control around the process

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

All Ops stakeholders in-country/GBS related to reconciliation, product teams, Project Product owners, Technology teams.

Other Responsibilities

To drive and manage the business requirements for the TLM reconciliation solution.




Facilitating workshops by engaging stakeholders and gathering business requirements
Analysing requirements to cover the end to end business processes and workflows for both FM systems and reconciliations
Business Configuration – business rather than technical configuration of the TLM solution
Working closely with Project Manager, Stakeholders, Country Champions and Subject Matter experts to deliver the system functionality
Liaising with Business Configuration/Vendor and Technology teams to ensure successful implementation of business solution in terms of design and build
Managing end user expectations and mitigating risks and issues
Facilitating system testing including, development of test strategy and test packs; leading Prototype testing and UAT
Delivering system training and providing Go Live and Post Go Live Support
Participating in critical business decisions and covering key controls of the business functi

📌 Manager (Chennai)
🏢 Standard Chartered India
📍 Chennai