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We are looking for a Data Run Support Engineer with strong experience in AWS Data Engineering, Snowflake, Python/PySpark, SQL, and Production Support. The role is focused on maintaining and supporting production data pipelines, resolving incidents, ensuring data quality, monitoring platforms, and improving operational reliability.

The ideal candidate should be proactive, have strong troubleshooting skills, communicate effectively with technical and business stakeholders, and be capable of owning production issues from identification through resolution and RCA.

Key Responsibilities

Monitor and support production data pipelines, data products, integrations, and analytics platforms.
Investigate and resolve data failures, processing delays, pipeline failures, and production incidents.
Perform Root Cause Analysis (RCA) and implement permanent corrective actions.
Handle production incidents, service requests, and operational tickets using ServiceNow or similar ITSM tools.
Troubleshoot data quality issues including missing, duplicate, inaccurate, or inconsistent data.




Perform data reconciliation between source systems and downstream applications.
Develop Python and SQL automation scripts for monitoring, validation, file processing, and operational activities.
Troubleshoot and optimize Snowflake queries, warehouses, and data pipelines.
Support ETL/ELT processes, data integrations, APIs, and file-based data processing.
Monitor AWS data platforms, storage, compute, logging, and system performance.
Support production releases, deployments, setting promotions, cutovers, and rollback activities.
Maintain runbooks, technical documentation, support procedures, and incident records.
Identify recurring production issues and proactively implement automation and preventive controls.
Collaborate with platform teams, developers, business users, and other stakeholders during critical incidents.
Drive improvements in MTTR, platform stability, monitoring, alerting, and operationa

📌 Data Run Support Engineer – AWS (Hyderabad)
🏢 Zorba AI
📍 Hyderabad