We are seeking a detail-oriented and proactive professional to join our team.
The role involves performing domain-specific tasks and handling queries with
strong communication skills. The ideal candidate will have a solid understanding
of accounts receivable principles and concepts and will engage with customers
daily via email and MS Teams. Acting as the Voice of the Customer internally,
you will represent customer needs and expectations effectively.

Key responsibilities include delivering process training to current joiners,
providing timely feedback, and ensuring corrective actions are implemented
promptly. You will manage assist queues daily, maintain compliance with rules
and regulations, and escalate requests when necessary. Meeting agreed KPIs and
generating/updating client reports using relevant systems are essential aspects
of the role.

The candidate must exhibit strong proficiency in Excel and spreadsheets,
demonstrate excellent verbal and written communication skills in English, and
communicate convincingly with team members and clients. A commitment to quality




and productivity standards, along with the ability to gather and analyze data to
solve problems effectively, is crucial. You should be customer-focused,
responding quickly with the best solutions to meet client needs.

EXL is the indispensable partner for leading businesses in data-led industries
such as insurance, banking and financial services, healthcare, retail and
logistics. We bring a unique combination of data, advanced analytics, digital
technology and industry expertise to help our clients turn data into insights,
streamline operations, improve customer experience, and transform their
business. Our partnerships with clients are built on a foundation of
collaboration – and we’ve been chosen as a partner by nine of the top ten
leading US insurance companies, nine of the top 20 global banks, and six of the
top ten US health care payers. We function as one team to make your goals our
goals, whet

📌 Assistant Manager-Procure to Pay-Invoice Processing-Complex (Noida)
🏢 EXL
📍 Noida