Support Service Specialist (Sahibzada Ajit Singh Nagar)

Support Service Specialist (Sahibzada Ajit Singh Nagar)

02 Sep
|
Iron Systems
|
Sahibzada Ajit Singh Nagar

02 Sep

Iron Systems

Sahibzada Ajit Singh Nagar

Company Overview

Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, and embedded systems. For more than 15 years, customers have trusted us for our innovative problem-solving combined with holistic design, engineering, manufacturing, logistics, and global support services.

About The Role

We are seeking a dedicated and detail-oriented Specialist to support our growing Field Engineer workforce. This role will play a vital part in ensuring a smooth employee lifecycle by managing the onboarding and offboarding processes, coordinating training initiatives, and overseeing background verification (BGV) compliance. The ideal candidate will be highly organized, proactive, and capable of working across departments to deliver a positive and compliant HR experience.

Key Responsibilities

Onboarding & Offboarding:

Facilitate the end-to-end onboarding process, including documentation, induction scheduling, and system access coordination for new Field Engineers.




Serve as the primary point of contact for recent hires during pre-joining and onboarding phases.
Coordinate offboarding activities, including exit formalities, asset recovery, and final documentation.
Maintain accurate employee records and ensure updates in Portal.

Training Coordination

Schedule and coordinate induction and role-specific training programs.
Work closely with internal departments to ensure training compliance and effectiveness.
Track training attendance, assessments, and feedback, and maintain training documentation for audits and reporting.

Background Verification (BGV)

Oversee the complete BGV process, including education, employment history, criminal checks, and ID verification.
Liaise with third-party vendors and ensure verifications are completed within timelines.
Flag discrepancies and escalate unresolved BGV issues to appropriate stakeholders.

Cross-Functional Collaboration

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📌 Support Service Specialist (Sahibzada Ajit Singh Nagar)
🏢 Iron Systems
📍 Sahibzada Ajit Singh Nagar

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