Cognizant is hiring for Salesforce Technical Architect across all Cognizant location, Hybrid Mode
Job Summary
This hybrid role for a Technology Architect focuses on designing and implementing complex Salesforce solutions using Sales Cloud and Service Cloud Lightning and core platform capabilities while ensuring excellent user experience and robust IT business support. The architect will translate business needs into scalable architectures govern integration patterns and guide teams to deliver secure reliable and maintainable solutions.
Responsibilities
Design scalable Salesforce architectures that align with business goals and ensure robust support for user experience and IT business support needs
Translate stakeholder requirements into detailed Salesforce solution designs that optimize Experience Cloud sites Service Cloud consoles and Lightning applications
Define integration patterns across Salesforce and enterprise systems using secure and performant approaches that ensure data consistency and reliability
Oversee configuration and customization of Salesforce objects flows validation rules and automation to deliver maintainable solutions that align with platform best practices
Guide development of Apex classes triggers and Lightning components to implement complex business logic while maintaining code quality and reusability
Optimize Salesforce Experience Cloud implementations to deliver intuitive user journeys content personalization and consistent branding across channels
Enhance Salesforce Service Cloud capabilities by configuring case management knowledge management and omni channel features that improve service quality and response times
Drive adoption of Salesforce Lightning features by shaping up-to-date user interfaces ensuring responsive layouts and improving productivity for business users
Collaborate with IT business support teams to define operational processes incident handling and change management practices that keep Salesf
📌 Salesforce Technical Architect (India)
🏢 Cognizant
📍 India
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